State Farm® Insurance Agent Chris Wilder

"At first, I was pleased with this agent (at least, his sales pitch). I was so excited to save so much money and was excited to learn this was a family owed business! Until I learned I wasn't saving at all. This agent has ben more of a headache than anything. There is ZERO transparency with this agent. My bill hasn't been consistent (it should be $190 a month for my teen and me, and we both have clean driving records). Last month I was charged a fee of $75 because my teen didn't complete her driving test on an app. The fee - any extra fee's - have never been communicated. She finished the test within a few days after that bill. This month I'm charged a fee of $60 for God knows what reason. I was also charged a fee of $7.38 and $45 the first two months (I switched insurance agents Aug 2022). Save yourself a headache, money, and go elsewhere. Very untrustworthy. I think his reviews are so high because he asks that you to review him after his misleading sales pitch. Edited After I posted this I still wasn't' given a clear answer as to why my premium isn't what we agreed upon. Instead, he asked for my odometer reading. Probably in hopes to justify the increase and unexpected charges. What a joke. He still hasn't told me why my premium hasn't stayed the same. Again, I started working with this agent in August 2022. It's been nothing but 4 months of aggravation. Who has time for this nonsense? Don't trust Google reviews, trust yelp."

"At first, I was pleased with this agent (at least, his sales pitch). I was so excited to save so much money and was excited to learn this was a family owed business! Until I learned I wasn't saving at all. This agent has ben more of a headache than anything. There is ZERO transparency with this agent. My bill hasn't been consistent (it should be $190 a month for my teen and me, and we both have clean driving records). Last month I was charged a fee of $75 because my teen didn't complete her driving test on an app. The fee - any extra fee's - have never been communicated. She finished the test within a few days after that bill. This month I'm charged a fee of $60 for God knows what reason. I was also charged a fee of $7.38 and $45 the first two months (I switched insurance agents Aug 2022). Save yourself a headache, money, and go elsewhere. Very untrustworthy. I think his reviews are so high because he asks that you to review him after his misleading sales pitch. Going elsewhere..."

"I called amy for a quote, and not only was she super nice but she also did not get upset when I chose to not go with state farm at first as to heir price was a few dollars above what I was paying at the time. I got an email a few days ago stating that my rate has gone down with them and she called to check in with me to make sure I was getting the best coverage and rate possible. Even if it still wasn't them. Luckily for me this time it was. ( $15 dollars cheaper a month to be exact) I was surprised to find out they were in the same town as me and not just some call center. Chris wilder is also absolutely amazing. I was unable to open the policy at that time with any as I wanted to talk over the switch with my wife. When I called back Amy was not available at that time but when I spoke with Chris he was aware of who I was and exactly what I was calling for without the 21 questions. The conversation with both felt so much more personal than with Geico. When I expressed my concerns with my current Geico policy when I first called a few months back I never thought they would check on the rates to make sure I could switch over to them from Geico as soon as possible. They actually listened to me like a person and not just another policy to them. Not once in the 12 years that I had Geico did I ever feel like I was talking to a person instead of a robot. Both Chris and Amy definitely made a customer for life. I know I can call either of them directly not just some 800 number to a random person. They helped me understand the steps to take to cancel my current policy and I can't thank them enough. Here's to the beginning of many years of friendship. That's what u get with state farm. Great service great prices and a new friend for life."

"I had a very good experience with Sara and Chris Wilder and thanks to them I was able to save a lot by switching insurance companies. Very good explanations on what is covered and also the steps needed to make the change. I appreciate the professionalism and quick process. Thank you! James Crowley"

"The worst service I have received, they asked me to take my disabled wife who cannot drive to cancel her expired license, when I took her with a lot of problems to get there, then they canceled my already paid car insurance without a DUI and without a ticket in the last ten years."